Store Return and Exchange Policy

At THE BRUJAS LAiR, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

* Please Note: Before submitting you order we ask that you thoroughly review you cart, shipping and contact information, before completing you purchase. This is to ensure that you have added all the correct items, you seek, as well as to be sure that we have the correct information to ship your packages, and to contact you once your order has been shipped. 

* NO RETURNS OR EXCHANGES

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* All of our spiritual items are handmade and intended for personal use of the buyer only. Therefore if you are sharing or giving this item(s) and or product(s) to someone else, you are doing so at your own discretion. At THE BRUJAS LAIR we take energy transference very seriously, and therefore for this reason, unfortunately we do not accept returns, or exchanges of any kind. This is to protect our energy as well as the energy of the customer. If you wish to cancel an order please do so within 24 hours of ordering. If you do not cancel the order within 24 hours the order will still be shipped to you, as the order will NOT be available for refund. 
 

* NO REFUNDS ALL SALES ARE FINAL 
NO REFUNDS are issued on services given. As All Sales Are Final. This means if you have purchased a reading and received that service there is NO REFUND. If you want to change the date or time of you reading that can be arranged.

If you have started spellwork with us NO REFUNDS ARE GIVEN AS SERVICE HAS ALREADY STARTED. All spellwork/spellwurk services are to be paid in full by the client. If the work/wurk is not paid in full. THE BRUJAS LAIR reserves the right to take legal action, and or cancel the services contract. As you are entering a contract with THE BRUJAS LAIR once you are to have us do spellwork/spellwurk on your behalf.  

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SHIPPING AND DELIVERY OF SHIPPABLE PRODUCTS OR ITEMS

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* THE BRUJAS LAIR is NOT RESPONSIBLE FOR PRODUCTS OR ITEMS THAT ARE DAMAGED, LOST, STOLEN, SENT TO THE WRONG ADDRESS, AND OR MISDIRECTED IN ANYWAY FORM OR FASHION. If you would like to protect your shipment, it it the responsibility of the buyer to purchase insurance for their order. If you are not sure how to order insurance for you order please contact us directly.